I pay my co-payment now crystal run sending me to credit report i feel they stole from me
I'm thankful for all of the workers here like Mary, Louie, Janet, Dr. Robinson, Robin Stegman Salka, Maryanne, Alicia, Erin, Sherrie, Dr. Tawil, Dr. Perez and all of the rest of the workers there.
Sure I've had a few appointments that I spent a little bit too long in the waiting room and have gotten angry about it, most of us are adults I'm sure we have had to wait longer for something else.
I'm not sure what the people who are complaining about everything are talking about, I mean yeah I feel that the practice has gotten too big too fast but I never have much of a wait time with any of my doctors. All of my doctors, nurses as well as the medical/billing people know me either by face or name. You can't expect doctors to remember your name after seeing them once, we aren't superheroes. I get a call back (in a timely manner) from my nurses as well as Maryanne, who deals with insurances.
This place really deserves no stars. They're all about getting you out the door as quickly as you can. They don't explain what theyre doing and ask very general and vague questions. Most of the doctors have thick accents which makes it more difficult to get answers or understand. It made me more stressed and concerned especially when they told me my problem wasn't urgent enough for them to do anything. Meanwhile I still couldn't resume normal living after I left there.
Even if you have had a bad experience with an employee instead of coming on here and complaining about it speak to someone in crystal run and see if they can speak to the person you are talking about. It's bananas how some people think that their visit will be as long or short as they want it to be.
I've been to this urgent care 3 times for myself, received professional care, testing and treatment better then any other urgent care. They have a caring and compassionate staff, they are quick to help and answer any questions you may have. I highly recommend Crystal Run Healthcare' s Urgent Care!!!
This place deserves no stars. It’s all about waiting here. Wait 20 minutes on the phone to talk to someone, wait an hour in the waiting room for the doctor, wait weeks for them to call you back with test results. But then once you’re in, they’re all about rushing you out the door. Everything is about money for them. I don’t even feel like they care about the health of patients but only about making money off them. Hate this place and will be switching all my doctors to a new healthcare facility
Crystal Run Healthcare Middletown is a US Hospital based in Middletown, New York. Crystal Run Healthcare Middletown is located at 155 Crystal Run Rd, Middletown, NY 10941, USA.
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