* Security Guards - Some of the guards are quite nice, however there are few who never smile, always seem to be serious mood. They constantly walk around the entire library as if the people are the inmates, and they are correctional officers. They don't make the library feel very inviting. I understand why they are there, but they just seem too uptight.
I love the books there, I can find more book than I have been expected. I love reading book, I could even spending my day there.
* Bathrooms - I know I said they were clean, however I don't like how they keep the men's bathroom door open upstairs. They probably do this to see if anyone is doing any drugs, but I wish they would just keep the door closed.
This lovely library is located in downtown Middletown. I am new to the area and don't always know how to navigate the library properly, however the staff is always very nice and ready to guide me. The online platform is very helpful, you can manage the books/CDs you borrowed and place holds on new items you are interested in from the entire library network.
* The Smell - Maybe its just me, but I feel it has distinct odor that is quite unpleasant. Some of the chairs had bugs in them from people using them, they since changed the furniture to more wood seating to prevent this, but still it has a smell similar to that of shelter/gym.
A beautiful old train station re-modeled to be a Library with a lot of character. The staff is helpful and you can get books from other libraries delivered to the Thrall library for free. They offer an very useful online account where you can manage your check-outs, renew books and even down load audio books for free!
* Wide Variety of Books on Various Subjects
* Great Programs
* Clean Bathrooms (For The Most Part)
The Good:
The wifi here is absolutely terrible and the security guards do nothing but walk around and harass you. I came here to study and get school work done and they say I have to go outside to drink my drink? I am an adult and if i am at a table by myself with MY COMPUTER and MY BOOKS what does it matter if I have a drink? Im not going to get up and gather my stuff just to go outside and drink my water. I would rather sit on the frozen hudson river and study than come here again. If I could've given zero stars I would've.
* The Derelicts and Homeless - I don't want to sound too judgmental but there are good amount of people who just reek of garbage and literally do nothing but stay in the library to stay cool or warm. With the soup kitchen across the street, this place is a hot spot for them. I have no problem with any homeless people, I do have a problem with people who are loud, on drugs (aka high), smell bad or smell of alcohol, or with children who scream and have no control. Obviously this is not everyone, but the ones that are, really dampen my experience at the library. I wish their was a public shower and or laundromat for these people to use. Maybe it's something the town should consider. I would gladly pay taxes for that program. The final bad thing is drug use. I have walked in a few times someone shooting up in the bathroom.
* WiFi - Very slow WiFi. They should seriously consider upgrading their WiFi. Some parts of the library have no signal, or speeds are similar to dialup. For what they spend on every year to operate the library (3.5 Million approx) They should have a WiFi that can handle the traffic of users
* Most Staff is very helpful
* Online Resources for Learning
The Bad:
* Computers
I wanted to write this review to give an honest review of my experience at Thrall Library.
Middletown Thrall Library is a US Library based in Middletown, New York. Middletown Thrall Library is located at 11 Depot St, Middletown, NY 10940, USA.
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